Patient Satisfaction Survey

We would like to know how you feel about the services we provide so we can make sure we are meeting your needs. Your responses are directly responsible for improving these services. All responses will be kept confidential and anonymous. Thank you for your time.

1.  Some personal information

Thank you for completing our Survey!
Highlighted fields are required.
This form contains spamlike elements.
Your Age:
Your Sex: Male     Female
Your Race/Ethnicity: Asian
Pacific Islander
Black/African American
American Indian/Alaska Native
White (Not Hispanic or Latino)
Hispanic or Latino (All Races)
Unknown

2.  Please rate how well you think we are doing in the following areas:

GreatGoodOKFairPoorN/A
Ease of getting care:
Ability to get in to be seen
Hours Center is open
Convenience of Center's location
Prompt return on calls
Waiting:
Time in waiting room
Time in exam room
Waiting for tests to be performed
Waiting for test results
Provider: (Physician, Dentist, Physician Assistant, Nurse Practitioner)
Listens to you
Takes enough time with you
Explains what you want to know
Gives you good advice and treatment
Nurses and Medical Assistants:
Friendly and helpful to you
Answers your questions
All Other Staff:
Friendly and helpful to you
Answers your questions
Payment:
What you pay
Explanation of charges
Collection of payment/money
Facility:
Neat and clean building
Ease of finding where to go
Comfort and Safety while waiting
Privacy
Confidentiality:
Keeping my personal information private
Referrals:
The likelihood of referring your friends and relatives to us

3.  Please share your thoughts:

Do you consider this center your regular source of care? YES    NO 
What do you like best about our center?
What do you like least about our center?
Suggestions for improvement?
 

Patient Satisfaction Survey, Supported by funds from the Bureau of Primary Health Care.